Privacy Policy

1. Overview

TerraTaki Pottery Studio ("we", "our", "us") is committed to respecting and protecting the privacy of our visitors and customers. This Privacy Policy details how we collect, process, and safeguard your personal data in accordance with the EU General Data Protection Regulation (GDPR 2016/679) and Greek data protection legislation (Law 4624/2019).

2. Data We Collect

• Account & Order Information: Name, shipping address, email, and phone number necessary for processing and dispatching handcrafted pottery orders.
• Customer Behavior & Analytics: Aggregated interaction data, page visits, and session analytics collected strictly after obtaining explicit consent via our CookieYes Consent Management Platform.
• Payment Details: Handled securely via our compliant PCI-DSS certified payment processor (Viva Wallet). We never store full card numbers on our servers.

3. Your Rights Under GDPR (Greece / EU)

You have full legal rights regarding your personal data:

• Right of access and data portability
• Right to rectification and erasure ("right to be forgotten")
• Right to restriction of processing or object to processing
• Right to withdraw consent at any time without affecting past lawful processing
• Right to lodge a complaint with the Hellenic Data Protection Authority (ΑΠΔΠΧ - www.dpa.gr)

Contact Data Controller

For privacy inquiries or exercising your data rights, contact us at privacy@terrataki.com.